Part 7.1

How minutes work: plan, wallet and per-second billing

Your plan minutes are used first, then your wallet. Every call is billed to the exact second, and you can see each call’s charge.

What’s said in this video

Everything about your minutes is in Minutes and Wallet. At the top is your plan.

Your plan includes 1,000 minutes a month. They’re always used first, the bar shows what’s left, and they reset when your plan renews.

Then there’s your wallet — extra minutes you top up. They never expire, and kick in automatically if your plan minutes run out, so calls never stop.

To see exactly where your minutes went, open call-by-call usage.

Every call is billed to the exact second — never rounded up to a full minute — and each call’s charge is listed here.

Next: Top up your minutes