Video tutorials.

Short how-to videos for every part of Kesy — each one shows the real web.kesy.ai screens, step by step, with captions.

Chapter 1Getting started

0:43 Part 1.1Create your account and sign inOpen web.kesy.ai, enter your mobile number and the 6-digit code we text you. New numbers get an account automatically — no password to remember.

0:53 Part 1.2Set up your business profileThe first setup step: your name, business name, industry, a short description and your website — what Kesy needs to represent you on calls.

0:57 Part 1.3Pick your receptionist’s name, voice and greetingName your AI receptionist, preview and pick a voice, choose the greeting language, then hear Kesy introduce itself.

0:41 Part 1.4Start your free trial and get your local numberStart the 7-day, 100-minute trial — no card — and pick your own local number for Kesy to answer.

0:52 Part 1.5Make your first test callCall your Kesy number from your phone, talk to your receptionist like a customer would, then find the call — with its recording, transcript and summary — in Calls.

0:50 Part 1.6A quick tour of your dashboardYour Kesy number, today’s calls, live calls, your minutes and recent calls with AI summaries — all on one screen.

Chapter 2Train your AI

0:41 Part 2.1Teach Kesy by chattingOpen Train Your AI and tell Kesy about your business in plain words — it saves everything as knowledge for your calls.

1:33 Part 2.2Add documents, spreadsheets, your website or a voice noteUpload a PDF or a spreadsheet, paste your website link, or record a voice note — Kesy reads it and saves the facts as knowledge.

1:22 Part 2.3See and edit what Kesy knowsThe Summary tab lists everything Kesy has learned. Read any entry, fix it with the pencil, delete what’s out of date, and see your call instructions.

0:42 Part 2.4Test Kesy before you go liveAsk the questions your callers ask, in the Test tab, and see exactly how Kesy will answer. Anything it can’t answer goes to your Gaps list.

0:57 Part 2.5Fix knowledge gapsGaps lists the questions callers asked that Kesy couldn’t answer. Answer one, and Kesy uses your answer on every call from then on.

Chapter 3Your calls

1:19 Part 3.1Your call list: statuses, filters and reportsEvery call Kesy handles is in Calls — with a status and a one-line summary. Filter by status, date or length, download a report, and keep contacts.

0:54 Part 3.2Inside a call: summary, transcript and recordingOpen any call to read Kesy’s summary and the full transcript, play or download the recording, and save the caller as a contact.

0:52 Part 3.3Watch a live call, jump in or transferWhen a call is in progress, open it from your dashboard to follow the conversation live — and jump in yourself or hand it to your team.

0:44 Part 3.4Call alerts by emailGet an email after every call with who called and what they need, and choose which other alerts you want.

Chapter 4Going live with your number

0:59 Part 4.1Upgrade to Premium and payUpgrade from the free trial to Premium: see what’s included, agree to the terms, check the order summary and pay securely.

0:44 Part 4.2Choose your Kesy numberPick a local number by area code. Calls to it are answered by Kesy straight away.

0:59 Part 4.3Forward your existing business number to KesyKeep the number your customers already know: dial one code to forward its calls to Kesy, then let Kesy confirm it works.

1:13 Part 4.4Transfer calls to you or your teamAdd your team with the days and hours they’re available, then tell Kesy when to hand a live call to a person — and what to do if nobody picks up.

0:41 Part 4.5Change your Kesy numberSwitch to a different Kesy number from Subscription and Billing — one change is free every billing period.

Chapter 5Outbound campaigns

1:14 Part 5.1What campaigns do, and how to startCampaigns let Kesy call your customers for you. See the campaign types, what you need to start, and the one rule that matters: only call people who agreed to hear from you.

1:11 Part 5.2Create a campaign: goal, language and callerName your campaign and pick its goal, then choose the language, the name and voice your customers hear, automatic retries and calling hours.

0:58 Part 5.3Write the call scriptPick a tone, let AI write the script or turn your own notes into a clear structure, and list anything Kesy must never say.

1:04 Part 5.4Test the campaign with one callBefore calling your whole list, call one number with the exact script, voice and language — including the extra details from your CSV.

1:02 Part 5.5Add contacts with a CSVYour CSV needs only Name and Phone. Every extra column — like Last Visit or Due For — becomes a detail Kesy uses on that person’s call.

1:03 Part 5.8Run a campaign from a Google SheetConnect a Google Sheet, and Kesy calls every new row automatically — perfect for leads from website forms and ads.

Chapter 7Minutes and billing

0:45 Part 7.1How minutes work: plan, wallet and per-second billingYour plan minutes are used first, then your wallet. Every call is billed to the exact second, and you can see each call’s charge.

0:28 Part 7.2Top up your minutesBuy extra minutes for your wallet. They never expire and are used automatically when your plan minutes run out.

0:42 Part 7.3Your subscription, invoices and billing detailsSee your plan and renewal date, find every payment and invoice, and add your company and tax details for your invoices.

0:49 Part 7.4Cancel your plan or delete your accountCancel your plan any time — it stays active until the end of the period you paid for. Deleting your account is permanent and removes your data.

Chapter 8Account and developers

1:13 Part 8.1Edit your business details and receptionist settingsUpdate your business name, description, website and email, then change your receptionist’s name, language, voice and greeting — and missed-call call-backs.

0:34 Part 8.2Manage the devices signed in to your accountSee every phone and computer signed in to Kesy, and sign out any you don’t recognise. You can be signed in on up to five at once.

1:03 Part 8.3API keys and webhooks for developersConnect Kesy to your own software: create an API key, read the docs, and add a webhook so your system hears about every call as it happens.

0:51 Part 8.4Getting helpWatch the video tutorials, ask for a callback, send us a message, email us, or call Kesy AI any time.

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