Your call list: statuses, filters and reports

Every call Kesy handles is saved in Calls. Inbound has the calls to your number; Outbound has your campaign calls.

Each row shows who called, how long it lasted, a status, and a one-line summary.

The status tells you what happened at a glance — Booked, Follow up, Callback, Enquiry, Complaint, Spam, and more.

To find specific calls, open the filter.

Pick one or more statuses…

…a date range, or a call length…

…and apply.

Your filters show as chips at the top. Remove one with its cross, or tap Clear all.

Need a record for your team? Download a report.

Choose inbound, outbound or both, an optional date range, and Excel or PDF. The report includes every detail, with the full transcripts.

We’ll close this for now.

The people icon opens Contacts. Saved callers show by name in your call list instead of a number.