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AI receptionist for Canadian small businesses

The receptionist that never misses a call.

Kesy is an AI phone receptionist for Canadian small businesses. It answers every call on your own local number, day or night, handles questions from what you teach it, takes bookings and messages, and sends you a summary of every call.

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Kesy call detail with AI summary, recording and transcript
Kitsilano Physiotherapy
Vancouver, BC
Demo call · both sides AI

New patient with lower-back pain

0:00 / 1:21
Assessment · Monday 9:30 AM1:21
20,000+calls answered by Kesy
~1.5stypical reply time
24/7including nights and weekends
Per secondbilling — never rounded up
Watch

See Kesy in 90 seconds.

A missed call, a real Kesy call, and everything you get afterwards.

Listen

Hear Kesy take a call.

Press play — the transcript follows the conversation as it happens.

Kitsilano Physiotherapy
Vancouver, BC
Demo call · both sides AI

Neck pain after a car accident (ICBC)

0:00 / 1:18
ICBC claimsReferral questionTakes a callback
Maya · KesyGood afternoon, Kitsilano Physiotherapy. This is Maya. How can I help? This call may be recorded for quality.
CallerHi, um, I was rear-ended a couple of weeks ago and have some neck pain. So I was wondering if you accept ICBC claims.
Maya · KesyYes, we do accept ICBC claims. What times or days work best for you for an initial assessment?
CallerUm, I was hoping for something later this week. Would you happen to have anything open on Thursday after 5:00 p.m.?
Maya · KesyWe are open until 7:00 p.m. on Thursdays. May I please have your name and phone number to check the specific openings?
CallerSure, it's Sam Collins and my phone number is 778-555-0144.
Maya · KesyThank you, Sam. I don't have our specific Thursday evening openings right now, but I'll have the team check and follow up with you.
CallerOh, okay. Um, do I need anything from my doctor first to start the physiotherapy?
Maya · KesyYou don't need a doctor's referral for physiotherapy in British Columbia, though some insurance plans may require one for reimbursement.
CallerOkay, that's good to know. Thank you.
Maya · KesyYou're very welcome, Sam. Have a wonderful rest of your day.
Team follow-up for Thursday evening1:18
Kitsilano Physiotherapy
Vancouver, BC
Demo call · both sides AI

New patient with lower-back pain

0:00 / 1:21
No referral needed in BCDirect billingPacific Blue Cross
Maya · KesyGood afternoon. Kitsilano Physiotherapy. This is Maya. How can I help? This call may be recorded for quality.
CallerHi there. Um, I'm looking to book an appointment for my lower back. I hurt it moving boxes last week and it's pretty stiff in the mornings. I've never been to your clinic before.
Maya · KesyI can help with that. To get started, could I please get your name and phone number?
CallerSure. Uh, my name is Daniel Wong and my number is 604-555-0129.
Maya · KesyThank you, Daniel. Do you have extended health insurance or an ICBC claim, and what are your preferred times for an appointment?
CallerI have extended health insurance with Pacific Blue Cross. Um, do you guys bill them directly? And I'm looking for an assessment early next week, ideally Monday morning.
Maya · KesyYes, we direct bill Pacific Blue Cross. We have openings for an initial assessment this Monday at 8:00 AM and 9:30 AM. Which time works best for you?
CallerThe 9:30 slot works well. Oh, before we finalize that, do I need a doctor's referral for physiotherapy?
Maya · KesyYou don't need a doctor's referral for physiotherapy here, though you should check if your plan requires one for reimbursement.
CallerPerfect, that's good to know. Okay, let's go ahead and book that.
Assessment · Monday 9:30 AM1:21
Northstar Heating & Cooling
Dallas, Texas
Demo call · both sides AI

AC blowing warm air — same-day repair booked

0:00 / 1:29
Emergency triageQuotes the $89 feePriority for a toddler at home
Riley · KesyThanks for calling Northstar Heating and Cooling. This is Riley. What can I help you with today? This call may be recorded for quality.
CallerHi Riley. Um, our central AC's been blowing warm air since this morning and we really need someone to come take a look today if possible.
Riley · KesyI can certainly help with that. Please check that your thermostat is set to cool and that your air filter is clean.
CallerYeah, I already checked the thermostat and it's set right. We changed the filter a couple of weeks ago. Um, we have a toddler at home, so it's getting pretty warm. Can we get someone out here today?
Riley · KesySince you have a toddler at home, you'll get priority dispatch and we can book a technician for today. May I have your name to get started?
CallerSure, it's Mark Ellison. Before we finalize this, can you also tell me how much the service call fee is?
Riley · KesyThe diagnostic service call is $89, which is waived if you proceed with the repair. May I please have your service address?
CallerOkay, that sounds fair. The address is 4412 Mockingbird Lane, Dallas.
Riley · KesyThank you. And what is the best phone number to reach you at?
CallerIt's 214-555-0143.
Riley · KesyThank you, Mark. I have everything I need. Our next available window is today between 2:00 p.m. and 4:00 p.m., and the technician will call you 30 minutes before arriving.
CallerThat works perfectly. Thanks so much for your help.
Booked · 2–4 PM window1:29

These are recorded demo calls: an AI plays the customer and calls a demo business set up on Kesy (a real Canadian number, the live product). Kesy’s side is unedited — exactly what your callers would hear. Phone numbers mentioned are fictional.

What Kesy does

A receptionist that does the whole job.

Not a voicemail box or a phone menu. Kesy has a real conversation, gets the details right, and tells you what happened.

Answers every call

Picks up instantly, 24/7 — nights, weekends, holidays and the lunch rush. It can take more than one call at a time.

Knows your business

Answers from what you teach it: services, prices, hours, policies. If it doesn’t know, it says so and takes a message — it doesn’t make things up.

Takes bookings and leads

Collects names, numbers, addresses and preferred times, and logs every booking request and lead in your dashboard.

Hands over to a human

Warm-transfers urgent or high-value calls to you or a team member, based on rules you set.

Summary of every call

Recording, full transcript and a short AI summary for every call, with the outcome and next step.

Alerts that reach you

Get notified when a call needs you — with the caller’s details and what they want — so you can call back fast.

See all features →

Your dashboard

Every call, in one place.

Manage Kesy from any browser at web.kesy.ai. No app to install.

Everything at a glance

Calls today, minutes left, and the latest calls with their outcome — the moment they end.

Screens from our demo physiotherapy clinic account on the live product.

web.kesy.ai/dashboard
Kesy everything at a glance screen
Set up

Live in about 10 minutes.

Sign up and get your number

Create your account at web.kesy.ai, tell us about your business and pick a local Canadian number.

Teach it your business

Add your services, prices and FAQs — or paste your website link. Choose a name, voice and greeting, then call it to test.

Go live

Share the number or forward your existing line to Kesy. Every call is answered, recorded and summarised in your dashboard.

Industries

Built for businesses that live on the phone.

Physiotherapy & clinics

Book assessments, explain direct billing and referrals, and handle ICBC/WSBC-style claim questions consistently.

How it works →

Dental offices

Book cleanings and emergency visits, answer insurance questions, and catch every new-patient call — even at lunch.

How it works →

HVAC, plumbing & electrical

Answer the after-hours emergency call, quote the service fee and book the next arrival window before the caller tries a competitor.

How it works →

Real estate

Respond to listing enquiries the moment they come in, qualify buyers and book showings while your agents are out.

How it works →

Law firms

Take every new-matter enquiry, collect the facts and route the urgent ones to the right attorney — without giving legal advice.

How it works →

Auto repair & dealers

Book service appointments, answer “is my car ready?” calls and capture sales leads without tying up the front desk.

How it works →

Med spas & salons

Book appointments, explain treatments and prices, and fill cancellations — in a friendly voice that matches your brand.

How it works →

Property management

Log maintenance requests around the clock, separate real emergencies from routine jobs and answer leasing enquiries.

How it works →
Built-in compliance

Safeguards that are on by default.

AI calling in Canada comes with real rules. Kesy enforces the important ones for you, so a campaign can’t accidentally break them.

CRTC calling hours, enforced

Outbound calls only go out 9 AM – 9:30 PM on weekdays and 10 AM – 6 PM on weekends, in the person’s own time zone — checked per number, automatically.

Consent before campaigns

Every campaign requires you to confirm you have the consent required to call those contacts.

Recording notice on every call

Calls open with a short recording notice, and Kesy never claims to be human.

Opt-outs honoured

When someone says “don’t call me again”, Kesy flags it and adds them to your block list.

Read how Kesy handles compliance →

Pricing

One plan. Everything included.

Prices in Canadian dollars.

Most businesses

Premium

Your AI receptionist, answering 24/7

C$300/month

1,000 minutes included · extra minutes C$0.30/min · 7-day free trial

  • A dedicated local Canadian phone number
  • 1,000 call minutes every month
  • Answers 24/7, including evenings and weekends
  • Train it on your services, prices and FAQs
  • Warm transfer to you or your team
  • Recordings, transcripts and AI summaries
  • Call alerts and summaries by email
  • Per-second billing
Start 7-day free trial

Campaigns add-on

Outbound AI calling, on top of Premium

C$200/month

Uses your plan minutes · cancel anytime

  • Upload contacts from a CSV or add them by hand
  • AI script builder for reminders, follow-ups and offers
  • Automatic retries for unanswered calls
  • Live results, recordings and summaries
  • CRTC calling-hours and consent checks built in
How campaigns work

No setup fee. No contract. Need more minutes? See minute packs.

Questions

What exactly does Kesy do?
Kesy answers the phone for your business. When a customer calls your Kesy number, an AI receptionist picks up, answers questions using the information you’ve given it, takes bookings and messages, and can transfer the call to you or your team. After every call you get a recording, a transcript and a short summary.
Will callers know they are talking to an AI?
Kesy sounds natural and holds a normal conversation, but it never claims to be human — if a caller asks, it says it is an AI assistant. Every call starts with a short recording notice.
Do I need a new phone number?
You get your own local Canadian number. You can give it out directly, or keep your existing number and forward calls to Kesy when you’re busy or after hours.
How do I teach Kesy about my business?
Add your services, prices, hours and common questions in the “Train your AI” section — by typing, pasting your website link or uploading documents. You can test it with a call before you go live, and Kesy flags any question it couldn’t answer so you can fill the gap.
What languages does Kesy speak?
Kesy answers in natural Canadian English.
How much does it cost?
Premium is C$300 per month and includes 1,000 call minutes. Extra minutes are C$0.30 each, or cheaper in prepaid packs. Outbound calling campaigns are an optional C$200/month add-on. Calls are billed to the exact second.
Is there a free trial?
Yes — 7 days with 100 minutes, and no credit card needed.
Can I cancel anytime?
Yes. There’s no contract. Cancel from your dashboard and Kesy keeps working until the end of the period you’ve paid for.
Where is my data stored?
Your account data and call records are stored with our database provider in India (AWS Mumbai region), and calls are carried by Twilio. Data is encrypted in transit and at rest. See our Security page for the full list of providers.

Let Kesy answer your next call.

7-day free trial with 100 minutes. No credit card. Set up in about 10 minutes.

Start free trial Call +1 (604) 359-3179