Part 3.1

Call list: status, filters aur reportsYour call list: statuses, filters and reports

Kesy ki har call Calls mein hai — status aur ek line ki summary ke saath. Status, date ya call ki length se filter kariye, report download kariye, aur contacts rakhiye.Every call Kesy handles is in Calls — with a status and a one-line summary. Filter by status, date or length, download a report, and keep contacts.

What’s said in this video

Kesy ki har call Calls mein save hoti hai. Inbound mein aapke number par aayi calls hain; Outbound mein campaign ki calls.

Har row mein dikhta hai ki kisne call kiya, call kitni der chali, uska status, aur ek line ki summary.

Status se ek nazar mein pata chalta hai ki kya hua — Booked, Follow up, Callback, Enquiry, Complaint, Spam, waghera.

Khaas calls dhoondhne ke liye filter kholiye.

Ek ya zyada status chuniye…

…date range, ya call ki length…

…aur Apply kariye.

Lagaye gaye filters upar chips ki tarah dikhte hain. Cross se ek hataiye, ya Clear all dabaiye.

Team ke liye record chahiye? Report download kariye.

Inbound, outbound ya dono chuniye, chahein to date range, aur Excel ya PDF. Report mein har detail hoti hai, poori transcript ke saath.

Abhi ise band karte hain.

People wala icon Contacts kholta hai. Save kiye gaye callers call list mein number ki jagah naam se dikhte hain.

Every call Kesy handles is saved in Calls. Inbound has the calls to your number; Outbound has your campaign calls.

Each row shows who called, how long it lasted, a status, and a one-line summary.

The status tells you what happened at a glance — Booked, Follow up, Callback, Enquiry, Complaint, Spam, and more.

To find specific calls, open the filter.

Pick one or more statuses…

…a date range, or a call length…

…and apply.

Your filters show as chips at the top. Remove one with its cross, or tap Clear all.

Need a record for your team? Download a report.

Choose inbound, outbound or both, an optional date range, and Excel or PDF. The report includes every detail, with the full transcripts.

We’ll close this for now.

The people icon opens Contacts. Saved callers show by name in your call list instead of a number.

Next: Call ke andar: summary, transcript aur recordingInside a call: summary, transcript and recording