KesyCalling rules: samay, do-not-call aur permissionCalling rules: hours, do-not-call and consent
Kesy sirf subah 9 se raat 9 baje ke beech, campaign ke hours mein call karta hai, jo call na karne ko kahe use kabhi call nahi karta, aur aap khud bhi numbers block kar sakte hain.Kesy only calls between 9 AM and 9 PM, inside your campaign’s hours, never calls anyone who asked not to be called, and lets you block numbers yourself.
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1:27What’s said in this video
Kesy kuch niyam follow karta hai taaki aapke campaigns shishtachaar aur kanoon ke andar rahein. Pehla, yeh sirf subah 9 se raat 9 baje ke beech call karta hai — aur sirf un calling hours mein jo aapne har campaign par set kiye hain.
Doosra, agar koi kehta hai ki use call nahi chahiye, to Kesy use apne aap block kar deta hai — kisi bhi campaign se use dobara call nahi jaayegi. Aap khud bhi kisi ko yahin Contacts mein block ya unblock kar sakte hain.
Aur aakhir mein, sirf unhe call kariye jo aapki call ki ummeed karte hain — aapke apne customers, unke bill, appointment ya order ke baare mein. Jinhone haan nahi kaha, unhe promotional calls karna TRAI niyamon ke khilaaf ho sakta hai, isliye apni list saaf rakhiye.
Kesy follows a few rules so your campaigns stay polite and legal. First, it only calls between 9 AM and 9 PM, India time — and only inside the calling hours you set on each campaign.
Second, if someone says they don’t want calls, Kesy blocks them automatically — they won’t be called again from any campaign. You can also block or unblock anyone yourself, right here in Contacts.
And finally, only call people who expect to hear from you — your own customers, about their own bills, appointments or orders. Promotional calls to people who haven’t agreed to them can break TRAI rules, so keep those lists clean.