Inside a call: summary, transcript and recording

Click any call in your list to open it.

Kesy’s summary tells you in one line what the caller wanted — with the key details underneath: names, dates, and what was agreed.

Below it is the full transcript — every word, from both the caller and Kesy.

Press play to listen to the call. Jump back or forward ten seconds with the buttons on either side.

Download the recording to keep it, or share it — with a colleague, for example.

Will you hear from this person again? Save them as a contact.

Add their name, and a tag if you like. From then on, their calls show with their name.

Next, let’s watch a call while it’s happening.