KesyDekhiye aur edit kariye ki Kesy kya jaanta haiSee and edit what Kesy knows
Summary tab mein woh sab hai jo Kesy ne seekha hai. Koi bhi entry padhiye, pencil se theek kariye, purani cheez delete kariye, aur call instructions dekhiye.The Summary tab lists everything Kesy has learned. Read any entry, fix it with the pencil, delete what’s out of date, and see your call instructions.
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0:41What’s said in this video
Aap Kesy ko jo bhi sikhate hain — chat, file ya voice se — sab ek jagah milta hai: Summary tab mein.
Knowledge woh jaankari hai jo Kesy har call par use karta hai, incoming aur outgoing dono — type ke hisaab se grouped, jaise company details, services, pricing aur FAQs.
Upar wali bar dikhati hai ki aapne ab tak kitna sikhaya hai, aapke plan ki limit mein se.
Kisi bhi entry par click karke usse poora padh sakte hain.
Kuch badal gaya hai? Pencil par click karke edit kariye.
Title ya details badliye — simple shabdon mein, jaise aap caller ko batate.
Save kariye — agli call se hi naya jawab live ho jaata hai.
Bin ka button woh entry delete karta hai jo Kesy ko bhool jaani chahiye — jaise koi offer jo khatam ho gaya. Pehle confirm poochta hai.
Call Instructions alag hain. Yeh rules hain ki Kesy incoming calls kaise handle kare — kaise greet kare, booking se pehle kya poochhe, kab transfer kare, ya message le.
Naya rule add karne ke liye bas Train chat mein bol dijiye — Kesy khud samajh kar usse yahan save kar deta hai. Agle video mein: live jaane se pehle Kesy ko test karna.
Everything you teach Kesy — by chat, files or voice — ends up in one place: the Summary tab.
Knowledge is what Kesy uses on every call, incoming and outgoing — grouped by type, like company details, services, pricing and FAQs.
The bar at the top shows how much you’ve taught so far, out of your plan’s limit.
Click any entry to read it in full.
Something changed? Click the pencil to edit it.
Change the title or the details — in plain words, just like you’d say it to a caller.
Save, and the change is live from the very next call.
The bin deletes an entry Kesy should forget — like an offer that has ended. It asks you to confirm first.
Call Instructions are different. They’re rules for how Kesy handles incoming calls — how to greet, what to ask before booking, when to transfer, or to take a message.
To add one, just say it in the Train chat — Kesy recognises it as a call instruction and files it here by itself. Next: testing Kesy before you go live.