Part 2.5

Knowledge gaps bhariyeFix knowledge gaps

Gaps mein woh sawaal hain jinka jawab Kesy callers ko nahi de paaya. Ek baar jawab dijiye, phir Kesy har call par wahi jawab dega.Gaps lists the questions callers asked that Kesy couldn’t answer. Answer one, and Kesy uses your answer on every call from then on.

What’s said in this video

Gaps tab kholiye. Yeh woh sawaal hain jinka jawab Kesy nahi de paaya — real calls se, WhatsApp chats se, aur aapke khud ke tests se.

Har gap mein dikhta hai ki kitne callers ne yeh poocha. Agar Recurring likha hai, matlab log baar-baar pooch rahe hain — unka jawab sabse pehle dijiye.

Answer this question par click kariye.

Jawab waise likhiye jaise aap chahte hain ki caller sune — price, timing, ya koi bhi shart ho to woh bhi.

Phir Submit kariye.

Yeh Answered mark ho jaata hai aur seedha Kesy ki knowledge mein save hota hai — agle caller ko sahi jawab milega. Jis sawaal ka jawab nahi dena, usse bin se delete kar dijiye.

Har kuch din mein Gaps check kariye — Kesy ko behtar banane ka yeh sabse aasaan tarika hai. Is chapter mein bas itna hi.

Open the Gaps tab. These are questions Kesy couldn’t answer — from real calls, from WhatsApp chats, and from your own tests.

Each gap shows how many callers asked it. If it’s marked Recurring, people keep asking — answer those first.

Click Answer this question.

Write the answer the way you’d want a caller to hear it — with prices, timings, or any condition that applies.

Then submit.

It’s marked Answered and saved straight into Kesy’s knowledge, so the next caller who asks gets the right answer. Questions you don’t want to answer, just delete with the bin.

Check Gaps every few days — it’s the quickest way to make Kesy better. That’s the end of this chapter.

Next: Call list: status, filters aur reportsYour call list: statuses, filters and reports